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So should I email explaining my situation?

Starwarsgeek18 wrote:So should I email explaining my situation?

I would be opening a dialogue with the vendor

So, I've emailed the vendor with my concerns, I have pictures on hand if he requires them. I'll keep everyone updated as they come, since I'm heading into unknown territory I could require some professional opinions.

If I don't hear back in a week should I file something with PayPal, considering I sent the money in November? I just lost a considerable amount of money yesterday and with that on top of my robe payment would be a month and a half of wages gone.

Starwarsgeek18 wrote:If I don't hear back in a week should I file something with PayPal, considering I sent the money in November? I just lost a considerable amount of money yesterday and with that on top of my robe payment would be a month and a half of wages gone.

I wouldn't delay on the filing if you aren't receiving communication

Well, I just got an email back asking for pictures which I promptly sent.


And...

So, he's admitted to the mistake, and he asked if I knew a seamstress, which I do, barely. He's said he'd cover any charges for it, should I trust him?

I would be pushing to return and refund. I would then go with another vendor. CP uses the same fabric as the old FP robes, and they weren't exactly fantastic sadly.

At this point as well I'd probably have to make a whole new robe, which would probably hurt the wallet a lot. Honestly, I'm willing to keep it, probably put it on a mannequin at some point in the future.

IMO, I'd be pushing for a full refund. You did not get what you ordered and that is not right from a customer service point of view