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Re: Canadian ROTJ
Posted: Sun Feb 04, 2018 11:15 pm
by Starwarsgeek18
So should I email explaining my situation?
Re: Canadian ROTJ
Posted: Sun Feb 04, 2018 11:20 pm
by stripes
Starwarsgeek18 wrote:So should I email explaining my situation?
I would be opening a dialogue with the vendor
Re: Canadian ROTJ
Posted: Mon Feb 05, 2018 3:52 am
by Starwarsgeek18
So, I've emailed the vendor with my concerns, I have pictures on hand if he requires them. I'll keep everyone updated as they come, since I'm heading into unknown territory I could require some professional opinions.
Re: Canadian ROTJ
Posted: Tue Feb 06, 2018 4:25 pm
by Starwarsgeek18
If I don't hear back in a week should I file something with PayPal, considering I sent the money in November? I just lost a considerable amount of money yesterday and with that on top of my robe payment would be a month and a half of wages gone.
Re: Canadian ROTJ
Posted: Tue Feb 06, 2018 5:30 pm
by stripes
Starwarsgeek18 wrote:If I don't hear back in a week should I file something with PayPal, considering I sent the money in November? I just lost a considerable amount of money yesterday and with that on top of my robe payment would be a month and a half of wages gone.
I wouldn't delay on the filing if you aren't receiving communication
Re: Canadian ROTJ
Posted: Wed Feb 07, 2018 7:34 pm
by Starwarsgeek18
Well, I just got an email back asking for pictures which I promptly sent.
And...

Re: Canadian ROTJ
Posted: Thu Feb 08, 2018 5:31 am
by Starwarsgeek18
So, he's admitted to the mistake, and he asked if I knew a seamstress, which I do, barely. He's said he'd cover any charges for it, should I trust him?
Re: Canadian ROTJ
Posted: Thu Feb 08, 2018 10:22 am
by Cybermew3
I would be pushing to return and refund. I would then go with another vendor. CP uses the same fabric as the old FP robes, and they weren't exactly fantastic sadly.
Re: Canadian ROTJ
Posted: Thu Feb 08, 2018 4:53 pm
by Starwarsgeek18
At this point as well I'd probably have to make a whole new robe, which would probably hurt the wallet a lot. Honestly, I'm willing to keep it, probably put it on a mannequin at some point in the future.
Re: Canadian ROTJ
Posted: Fri Feb 09, 2018 3:17 am
by stripes
IMO, I'd be pushing for a full refund. You did not get what you ordered and that is not right from a customer service point of view