Canadian ROTJ

The Imperial Royal Guard costume as seen in Return of the Jedi

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Starwarsgeek18
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Re: Canadian ROTJ

Post by Starwarsgeek18 »

So should I email explaining my situation?

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stripes
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Re: Canadian ROTJ

Post by stripes »

Starwarsgeek18 wrote:So should I email explaining my situation?
I would be opening a dialogue with the vendor
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Starwarsgeek18
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Re: Canadian ROTJ

Post by Starwarsgeek18 »

So, I've emailed the vendor with my concerns, I have pictures on hand if he requires them. I'll keep everyone updated as they come, since I'm heading into unknown territory I could require some professional opinions.

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Starwarsgeek18
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Re: Canadian ROTJ

Post by Starwarsgeek18 »

If I don't hear back in a week should I file something with PayPal, considering I sent the money in November? I just lost a considerable amount of money yesterday and with that on top of my robe payment would be a month and a half of wages gone.

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stripes
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Re: Canadian ROTJ

Post by stripes »

Starwarsgeek18 wrote:If I don't hear back in a week should I file something with PayPal, considering I sent the money in November? I just lost a considerable amount of money yesterday and with that on top of my robe payment would be a month and a half of wages gone.
I wouldn't delay on the filing if you aren't receiving communication
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Starwarsgeek18
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Re: Canadian ROTJ

Post by Starwarsgeek18 »

Well, I just got an email back asking for pictures which I promptly sent.
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And...

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Starwarsgeek18
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Re: Canadian ROTJ

Post by Starwarsgeek18 »

So, he's admitted to the mistake, and he asked if I knew a seamstress, which I do, barely. He's said he'd cover any charges for it, should I trust him?

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Cybermew3
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Re: Canadian ROTJ

Post by Cybermew3 »

I would be pushing to return and refund. I would then go with another vendor. CP uses the same fabric as the old FP robes, and they weren't exactly fantastic sadly.

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Starwarsgeek18
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Re: Canadian ROTJ

Post by Starwarsgeek18 »

At this point as well I'd probably have to make a whole new robe, which would probably hurt the wallet a lot. Honestly, I'm willing to keep it, probably put it on a mannequin at some point in the future.

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stripes
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Re: Canadian ROTJ

Post by stripes »

IMO, I'd be pushing for a full refund. You did not get what you ordered and that is not right from a customer service point of view
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